With immediate effect for the safety of patients and staff all appointments will be telephone only - if your GP feels you need to be seen face to face, they will arrange that with you.

The NHS has put in place measures to ensure the safety of patients and staff which may mean your patient experience is subject to change.

The new advice issued by the Chief Medical Officer is to stay at home for 7 days if you have either:

• a high temperature or
• a new continuous cough or
• a loss of sense of smell/taste

Do not go to a GP surgery, pharmacy or a hospital. You do not need to contact 111 to tell them you're staying at home.

Click here to find out how you request help from a volunteer - by submitting your first request you will automatically be registered. 

• you feel you cannot cope with your symptoms at home
• your condition gets worse
• your symptoms do not get better after 7 days

Only call 111 if you cannot get help online.

Stay At Home advice can be found here.

• Always carry tissues with you and use them to catch your cough or sneeze. Then bin the tissue, and wash your hands, or use a sanitiser gel.
• Wash your hands often with soap and water, especially after using public transport. Use a sanitiser gel if soap and water are not available.
• Avoid touching your eyes, nose and mouth with unwashed hands.
• Avoid close contact with people who are unwell.

Information remains subject to regular change and updates. More information can be found on the NHS website here.